How can we help?
Stuck, spotted a bug, or have an idea? Get in touch. Pack ’n Say is made by one person, and every message is read.
Email us
Write to support@packnsay.com. A screenshot really helps if something looks wrong. We usually reply within a couple of days.
Send an emailCommon questions
It didn’t hear me say “take”.
Speak clearly and a little louder than usual, especially in a noisy room. You can always tap the big orange button instead. Both work at any time.
It got a word wrong in my description.
Open the item and edit the caption. If you’ve turned on the optional AI helper, it fixes most misheard words for you, using the photo to help.
I packed something in the wrong box.
Open the item and choose “Move to another box”. Or, after scanning the right box’s label, say what it is followed by “relocated from box 3”, and the old entry gets a note pointing to its new home.
How do I print box labels?
Go to the menu in the app and choose to print labels. You can print on plain paper or sticky label sheets. Any printer works.
Can someone else help me pack?
Yes. Share your move from the app and invite them. They pack on their own iPhone and everything ends up in the same place, kept in your own iCloud.
Do I need the AI helper?
No. Pack ’n Say works fully without it. The AI helper is an optional extra that fixes misheard words and writes box summaries.
Is my information private?
Yes. Everything is stored on your phone, and there are no accounts, ads or tracking. Read the full privacy policy for the details.
Which iPhones does it work on?
Any iPhone that can run iOS 17 or later.
Join the test
Pack ’n Say is nearly ready. Moving soon, or just want to tidy the loft? Try it free on your iPhone before it reaches the App Store, and tell us what you think.
The test isn’t open quite yet. Drop us a line and we’ll send you the link as soon as it is.
Testing uses Apple’s TestFlight app. It works on any iPhone that runs iOS 17 or later.